A second C4 ST owner reports being caught in the frame recall

Report facts

Report: 004
Status: Broke
Model: Cowboy C4 ST
Purchased: Preordered (delivery date not stated)

What happened

A reader’s own account, submitted to Cowboy Bike Broke and published as the rider’s statement of their experience; it has not been independently verified. Cowboy has a right of reply through the contact page.

The rider says they own a Cowboy C4 ST, bought on preorder, and that it is affected by Cowboy's frame recall: the same defect documented in report 001. Their submission was brief, so in June 2026 we put questions to them to establish their own situation.

The rider answered on 22 July 2026, after this site was archived. Their frame, they said, had not failed: they were still waiting on the recall remedy. Asked what Cowboy had actually done for them since the recall — a replacement, a repair, a refund — their answer was "nothing". And they are based in Glasgow, Scotland: as documented in report 001, which covers the unactioned UK recall in full, no UK recall hub had opened as of July 2026, while hubs opened in six continental cities, so the recall remedy was never within their reach. Nothing here has been independently verified.

In the rider’s words

What the rider says

The rider’s own words, as submitted.

Nothing.

The rider, asked what Cowboy had done for them since the recall 22 Jul 2026 0 days ago

Timeline

Every entry is anchored to a date and, where possible, an underlying record. Flagged entries mark the key moments.

Preorder PURCHASE

Preordered a Cowboy C4 ST

The rider says they preordered a Cowboy C4 ST and cannot recall the exact delivery date.

On file · Rider's submission · on file

Date not stated RECALL

⚑ Frame recall

Rider reports being affected by the frame recall

The rider reports that their C4 ST is affected by Cowboy's frame recall, the same defect documented in report 001. No dates or detail of their own situation were given in the submission; we asked for them in June 2026 and had received no answer when this site was archived in July 2026.

On file · Rider's submission · on file

22 Jul 2026 ANSWERS 0 days ago

⚑ Still waiting; Cowboy has done “nothing”

The rider answers: frame intact, no remedy, and no hub within reach

In answers received after this site was archived, the rider said their frame had not failed and they were still waiting on the recall remedy; that what Cowboy had actually done for them since the recall was "nothing"; and that they are based in Glasgow, Scotland, where no UK recall hub had opened as of July 2026. The unactioned UK recall is documented in full in report 001.

Rider's answers · 22 Jul 2026 · on file

NOTE This timeline was maintained from dated records and communications until the site was archived in July 2026. Corrections are still welcomed, and dated, via the contact form.

Other evidence on file

Rider's submitted account The rider's account The rider's own account of how the recall affected them, with their answers of 22 July 2026. Held on file, not independently verified, and not published in full. Held on file

METHOD Supporting material for this report is kept on file as a confidential record, and can be shared with interested parties on request through the contact form.